We take enrolments online through My Family Lounge (MFL). You use this portal to start the enrolment process for all five of our Early Learning Centres. And you only need to register once on the My Family Lounge portal.
Already have a My Family Lounge Account? Sign in here.
Start the Enrolment process or sign in online now
This short video will help. To download the video file click here.
Step 1 – Register
If you are new to our services and don’t have a My Family Lounge Account (MFL) – you will need to register here.
After registering you will receive a Complete Registration email. To complete the registration process, create and confirm a password, accept the Terms and Conditions when ready, then press Complete Registration.
Already have a MFL account – just skip to Step 2 and sign in
Step 2 – Create your profile
Once you’ve registered, sign in and enter details for all mandatory fields including your name, relationship to the child and at least one phone number and address details.
Step 3 – Request a Booking
Request a booking for your child or children choosing the days and start date. An email is automatically sent to us to inform that you have a submitted a booking request. You will be able to see that status of your request on your My Family Lounge portal.
If we have availability we will contact you with an offer and ask for you to accept this. If you accept the offer you will then complete the Enrolment Form on the MFL portal. Upon acceptance families will be asked to pay a deposit equivalent to one week’s full fees. This amount will be held in credit and deducted from your first account. This is a non-refundable deposit should you choose to cancel the placement.
The Director of the Centre will contact you to arrange Orientation visits and delivery of the Centre Information Pack. As childcare may be in high demand, we encourage you to Wait List your child at more than one Centre (if applicable).
From 2 July 2018, child care assistance will change. The New Child Care Package will help parents with children aged 0-13. The Package includes a new Child Care Subsidy (CCS); this subsidy will be paid directly to the service.